These Terms and Conditions (“Agreement”) govern your use of the Strastrogem website https://strastrogem.com/  and any purchases made through it. By accessing or using the Website, you agree to be bound by these terms. If you do not agree with any part of the terms, you may not access the Website.

1. Agreement to Terms: By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions.

2. Products: Strastrogem sells stones and gems through its Website. We strive to accurately represent the products and provide detailed descriptions. However, variations in color, size, and appearance may occur due to natural characteristics.

3. Ordering: Orders placed through the Website constitute an offer to purchase the specified products. We reserve the right to refuse or cancel orders at our discretion. In the event of a cancellation, any payment received will be refunded.

4. Pricing: Prices for products listed on the Website are subject to change without notice. The prices displayed are in [currency] and do not include shipping and handling fees, which will be added to the total cost at checkout.

5. Payment: Payment for orders must be made through the payment methods available on the Website. All payments are processed securely. We do not store credit card details.

6. Shipping: We strive to process and ship orders promptly. However, delivery times may vary depending on your location and other factors beyond our control. We are not responsible for any delays or issues related to shipping carriers.

7. Returns and Refunds: We accept returns within 7 days of the purchase date, provided the product is in its original condition. Refunds will be issued to the original payment method used for the purchase.

8. Contact Us: If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@strastrogem.com.

9. Changes to Terms: We reserve the right to modify or replace these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website.

By continuing to access or use the Website after any revisions become effective, you agree to be bound by the revised terms. It is your responsibility to review these Terms and Conditions periodically for changes.

Last updated: 15/03/2024